Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Great location
Friendly staff
Room size discrepancy
Limited dining options
8.0/10
Great
Rooms
7.7
Location
9.3
Service
9.3
Dining
7.3
Guest reviews
8.0/10
based on 5 reviews
8.7
8.7/10 based on 3249 reviews
Henry
United States,
May
2024
7.4/10
My stay at the hotel was a mix of highs and lows. The room offered amazing views of the mountains from the balcony, but it turned out to be smaller than expected based on the room rate and size information provided. The service was top-notch with helpful recommendations for exploring the village, but the underground ironing area was not guest-friendly. The location was excellent for enjoying nightlife in the pedestrian area of Garmisch, but slightly inconvenient due to renovations in the internal garden. The dining experience, while limited, was satisfactory considering the price paid.
Rooms
7.0
The room had a great view of the mountains from the balcony.
Service
9.0
The service was extremely helpful, especially with arranging destinations and providing ski pass details.
Location
8.0
The location was perfect for nightlife in the pedestrian area of Garmisch.
Dining
6.0
The buffet-style dining was diverse in offerings but somewhat limited, reflecting the value for money.
Facilities
7.0
Great location
Room size discrepancy
David
United States,
September
2023
9.0/10
I absolutely loved my stay at the hotel! The rooms were even better than I expected – clean, spacious, and with a lovely balcony offering a view of the Zugspitze. The only downside was the somewhat limited dining options, but overall, it was a fantastic experience.
Rooms
9.0
The rooms were spacious and clean, with a separate seating area and balcony providing a view of the Zugspitze. The double bed in the main bedroom and single bed in the small separate room made upon arrival added a nice touch.
Service
10.0
The service was exceptional – extremely nice, helpful, and friendly. The staff really went out of their way to make our stay extra special.
Location
10.0
The location was perfect – right opposite a mall where you could find everything you need, less than a 10-minute walk from the train and bus stations, and with a lovely view of the Zugspitze. It was convenient for transportation and exploring the old town.
Dining
7.0
The dining experience was good overall, with tasty options available. However, it was a bit limited, but given the value for money, I was still satisfied with what was offered.
Facilities
9.0
The hotel facilities were top-notch, offering everything I needed for a comfortable stay.
Brian
United States,
July
2023
8.6/10
My stay at the hotel was a pleasant experience overall. The rooms were a bit dated with worn-out carpets, but they were clean and spacious. The service was exceptional, with the staff going above and beyond to ensure a comfortable stay. The location was perfect, right next to the walking district in Garmisch. The dining options were superb, offering a wide variety of delicious choices. The facilities were well-maintained and added to the overall enjoyment of my stay.
Rooms
7.0
The rooms, though showing signs of age with chipped paint and sun-bleached carpets, were still lovely, clean, and spacious.
Service
9.0
The staff were extremely helpful and friendly, especially the receptionists and restaurant personnel. Their efforts made my stay truly comfortable.
Location
10.0
The hotel is in a perfect location, right next to the walking district in Garmisch, making it convenient for exploring the area and accessing transportation.
Dining
9.0
The dining experience was superb, offering delicious choices and an authentic atmosphere that added to the overall enjoyment of my stay.
Facilities
8.0
The facilities were well-maintained and added to the overall positive experience of my stay.